Testimonials

Kind words

What our customers say

These are just some of the reviews from happy customers on Trustpilot.

4.8 out of 5 · Excellent · 62 reviews
First Class Customer ServiceAbsolutely First Class Customer Service. What a refreshing change. Cannot fault them. Would definately recommend
Emma B. · May 2026 · Verified on Trustpilot
Really love this little diffuserReally love this little diffuser Smell is gorgeous and can even smell it from the next room
Charge lasts for days and is easy to use
Heather S. · September 2025 · Verified on Trustpilot
Luxe Royale….wow wow wowLuxe Royale….. what can I say except WOW what a fragrance, I first came across the smell whilst out shopping in a furniture store & just had the ask what it was that smelt so Devine, the assistant gave me a leaflet & I purchased some wax melts & now my home smells absolutely amazing & several orders for oils have been made.
Lee S. · March 2025 · Verified on Trustpilot
Highly delighted with how quickly I had…Highly delighted with how quickly I had received the candle and the aroma is gorgeous too.
Mr & Mrs L. · January 2024 · Verified on Trustpilot
Great fragranced wax meltsGreat wax melts, that last and can be removed easily from the burner. My flat smells divine. Even my husband likes the fragrances! Vistors also comment how nice it smells.My wax burner looks lovely on my fireplace. Great customer service very friendly. Nothing is too much trouble. Will definitely be ordering more.
Amanda M. · December 2023 · Verified on Trustpilot
Highly recommendedAlways lovely, strong, long lasting fragrance 5*
Highly recommended
Stephen W. · November 2023 · Verified on Trustpilot
Love my candle from Essence & MistLove my candle from Essence & Mist! The fragrance is heavenly and the service is superb. ⭐️⭐️⭐️⭐️⭐️
Maribel P. · November 2023 · Verified on Trustpilot
Stylish high quality productsAs always very speedy delivery. Love these hand-poured fragranced candles, oils and melts with choices for all moods. Paired with the stylish range of wax melt holders and diffusers they look and smell amazing. Unboxing is always a delight as the packaging is high quality, making very parcel feel like a gift ❤️
Alyson P. · May 2023 · Verified on Trustpilot
Very impressedI’m really impressed with my diffuser and use it everyday at home, really good company ran by lovely people. Would recommend 110% x
Keira U. · November 2022 · Verified on Trustpilot
Purchased as a gift my friend was…Purchased as a gift my friend was really pleased. These candles smell amazing.
Carrie S. · October 2022 · Verified on Trustpilot
Fantastic productFantastic product, I wish I’d bought it sooner! Amazing service too. The diffuser was here within days.
Rach B. · July 2022 · Verified on Trustpilot
Can’t fault itOrder dispatched within an hour of placing it! My diffuser is gorgeous and looks exactly like the photos.
Ayesha M. · March 2021 · Verified on Trustpilot
Excellent serviceGreat service, quick delivery and I love my new melts and Dalmatian burner! Thank you xx
Stacey R. · December 2020 · Verified on Trustpilot
Fantastic Customer ServiceDelivery issue resolved instantly with a replacement. Outstanding customer service, great product and will definitely use Essence and Mist again
Colin F. · December 2020 · Verified on Trustpilot
Absolutely love my wax burnersAbsolutely love my wax burners, they look so beautiful especially when lit and the scent from the wax melt is incredible. I look forward to working my way through the different fragrances.
Julia G. · December 2020 · Verified on Trustpilot
My favourite wax melts companyMy favourite wax melts company , and the wax melt burners are just beautiful, and an affordable price . Customer service is excellent and very helpful and very grateful for your business. I love using essence & Mist products in my home the smell of the melts are gorgeous and last !! I would definitely recommend them. Top class business.
Isabelle M. · December 2020 · Verified on Trustpilot
The wax melts have an amazing long…The wax melts have an amazing long lasting fragrance and I have tried lots of different companies. Will definitely buy again x
Sylvia C. · November 2020 · Verified on Trustpilot
AmazingThe wax melts are amazing. The scents are strong and very long lasting.
To me these are very grown up, luxury scents. I was extremely impressed with the quality of the wax melts and will definitely be ordering more.
Andrew D. · May 2020 · Verified on Trustpilot

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